1. What types of luggage does Voyarca LLC offer?
    We offer three types of luggage collections:
    Cabin Collection: Ideal for short trips, and can be carried on most airlines.
    Medium Checked Collection: Ideal for medium-length trips, with extra storage space.
    Large Checked Collection: Ideal for long trips, with room for more luggage and items.
  2. Does Voyarca LLC ship internationally?
    Yes, we do. We calculate shipping costs based on your shipping address and will display the price and estimated delivery time at checkout.
  3. How do I track my order?
    Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your order on our carrier’s website.
  4. Can I change or cancel my order on the website?
    If you need to change or cancel your order, we recommend that you contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, it may not be possible to change or cancel it.
  5. Does Voyarca LLC have a warranty?
    Yes, our luggage comes with a limited warranty. The specific warranty terms and conditions will be detailed in the documents included with your purchase.
  6. How do I make a return or exchange?
    If you are not satisfied with the product you purchased, you can request a return within 30 days of receiving the product. Please refer to our Return and Refund Policy for more details and steps.
  7. How is the shipping cost calculated?
    Shipping costs are automatically calculated based on your destination, order weight and size. You will see the details of all shipping costs during checkout.
  8. Can I choose to ship to a different address?
    Yes. During checkout, you can enter a different shipping address, just make sure to provide accurate information so that you can receive the goods smoothly.
  9. How can I get offers or promotions?
    You can subscribe to our email newsletter to get the latest product information, special offers and promotions. Follow our social media accounts for more exclusive offers.
  10. What if I find a defect on the product?
    If you find any defects or damages when you receive the goods, please contact our customer service team immediately. We will provide you with a solution and ensure your satisfaction.

Thank you for choosing Voyarca LLC, we look forward to providing you with excellent products and services!

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